FAQs

Currency of transaction is Australian Dollars (AUD) only.

Goods will be dispatched after payment for the goods has been received. Typically a fridge will take around one to two weeks to arrive. The time frame does depend on your location as well as the brand of the fridge as some brands require testing before they can be shipped.

Please contact ENLAKE if you require your new fridge in a hurry.

ENLAKE can send fridges and freezers to Australian ports for sea shipping to countries in the Pacific region such as Papua New Guinea, Fiji, New Caledonia, Vanuatu, New Zealand and the Solomon Islands.

ENLAKE freight price to Brisbane, Sydney, Canberra, Melbourne & Adelaide is shown on product pages.

For other locations, please contact us.

All fridges and freezers are tailgate deliveries. Goods will be delivered to a specific ground floor location such as a general practice or stores area with the assistance of a hydraulic tailgate or other lifting equipment. The driver will not be involved with the unpacking or positioning of the goods.

All prices are exclusive of GST.

Select the product you want
Click the "Buy Now" button
Click the "Checkout" button
Register or enter your login details
Select "Visa / Mastercard " as the payment method and then click "Continue" You will now be taken to ANZ's E-gate facility where you can securely enter your credit card details
You should now see an invoice. This invoice will also be sent to your email address.

Select the product you want
Click the "Buy Now" button
Click the "Checkout" button
Register or enter your login details
Select "Direct Deposit" as the payment method and then click "Continue" You should now see an invoice that has the  ENLAKE bank account details on it. This invoice will also be sent to your email address.

ENLAKE accepts Mastercard, Visa and direct deposit into ENLAKE's bank account.